Retail Store Manager – Pharmacy

Retail Store Manager – Pharmacy

Job reference n°: NGA1324
Sector: Distribution & FMCG – Nigeria – Western Africa
Function: Sales
Job description

•     The Retail Store Manager will be responsible for efficient running and profitability of the whole store, including pharmacy line, Accessories line, colon line & a hair salon.
•     He/she will be responsible for merchandise buying, coordinate product sales, merchandising, delivery and customer service management and ensure that relevant regulatory standards are adhered to and that client services are carried out according to the company’s business objectives.

    This role is based in Lagos.

Responsibilities

1.     To effectively manage the stores material and human resources, and ensuring maximum profitability of the business unit
2.     Carry out general administrative functions for the whole store (purchasing and sales)
3.     Manage the prompt supply of products to all internal and external customers on a daily basis
4.     Interpretation of prescriptions and dispensing of drugs accurately according to the laws and ethics of the profession
5.     Execute health promotion and prevention advisory services
6.     Rendering and managing the quality of customer service to clients at all times
7.     Create awareness for the store and develop good business in order to increase profitability
8.     To advise clients of all products available for retail purchase within the pharmacy to help solve their health problems
9.     Ensure that hair products available for sale are well-stocked and always available
10.     Responsible for ordering stock, including maintaining stock levels and to ensure that staffs are aware of this. To follow guidelines on controlling and accounting for stock, ensuring that paperwork is completed accurately
11.     Ensure the Store’s cleanliness and maintenance at all times
12.     Observe and evaluate workers’ appearance and performance to ensure quality service and compliance with specifications
13.     To encourage and motivate all staff to maximum potential, both technically and professionally for their individual benefit and future growth of the company
14.     Responsible for controlling petty cash expenditure and ensuring that receipts are obtained for expenses and that all petty cash expenditure are authorized

Qualifications et experience

•     A must B.Sc in Pharmacy from a reputable university
•     6 – 10 years experience in pharmaceutical retail store management (As qualified and licensed Pharmacist)
•     Must have excellent customer management and interpersonal skills
•     Excellent organizational and planning skills
•     Strong business acumen and ability to analyze pharmaceutical/beauty range opportunities
•     Must have good communication skills
•     Strong knowledge of pharmaceutical regulations
•     Team oriented and outgoing

What is on offer

If your experience, personal characteristics and qualifications meet the position specifications and your personal objectives are to seek such a challenge, then we would like to hear from you with details of your current earnings, up to date CV and explanation as to why your achievements to date fit you for consideration.

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